Utility Assistance Week

The New Jersey Board of Public Utilities has named this week “Utility Assistance Week” to raise awareness about the new utility assistance programs.

The BPU (Board of Public Utilities) expanded income eligibility requirements for the state programs that help make utility bills more affordable. For example, for a family of four, the existing qualifying income limit was approximately $48,000 annually. By raising the limit, the new threshold is $105,000 – that’s more than double.

Regulators also boosted the Fresh Start Program, which provides debt forgiveness for past due balances as long as customers pay their monthly utility bills in full for a year.

MANY people are behind on their bills for the first time and do not know they even qualify or where to look for help. New Jersey residents can use this anonymous online screening tool nj.gov/dca/dcaid to see if they may be eligible for help.

PSE&G is committed to supporting our customers through the pandemic recovery.

  • Continuing to offer customers support and flexibility with payment arrangements.
  • Raising awareness with impactful communication campaign – com/HelpNow
  • Improving understanding with grass roots community outreach
  • Offering in-person advocates for customers by partnering with social service agencies

Please click here to find the press release from PSE&G regarding how they are helping customers during this difficult time.